GENERAL CONDITIONS FOR RENTAL OF RURAL GITES
Article 1: Purpose of the Contract
This booking form is offered by FANÉLIE LOCATION for the rental of its rural gîtes in Guadeloupe. It is intended exclusively for tourist use. The gîtes are approved by Gîtes de France Guadeloupe and can be booked using a contract that complies with the standards of the Fédération Nationale des Gîtes de France.
Article 2: Duration of Stay
The stay is limited to the period indicated on the rental agreement. The tenant has no right to extend or remain in the premises after the end of the reserved period.
Article 3: Conclusion of the Contract
The reservation becomes effective upon validation by the tenant. A deposit of 25% of the total amount is required. For some special offers, full payment is required upon booking. Reservations are exclusively for the tenant, and cannot be transferred to third parties without the owner's consent.
Article 4: Cancellation by the Tenant
- Before arrival : The deposit is due between 30 and 60 days before arrival. If cancellation occurs less than 30 days before arrival, the balance is also due.
- No-show : If the tenant does not show up within 24 hours of the arrival date, the reservation is canceled and the balance will be charged.
- Force majeure : In the event of force majeure (recognized by case law), the deposit may be refunded or converted into a credit note.
Article 5: Cancellation by the Owner
In the event of cancellation by the owner, the latter must reimburse the sums paid by the tenant and offer compensation equivalent to that which the tenant would have paid in the event of cancellation on his part.
Article 6: Arrival and Arrival Time
The tenant must arrive on time. In case of delay, the tenant must notify the owner.
Article 7: Payment of the Balance
The balance of the rental as well as the tourist tax are due upon arrival, at the latest the following morning.
Article 8: Inventory of Fixtures
An inventory of fixtures is carried out upon arrival and departure, signed by both parties. Any damage noted may result in a deduction from the security deposit.
Article 9: Security Deposit
A security deposit is required upon arrival. It is returned after the exit inventory, less any necessary restoration costs.
Article 10: Use of the Premises
The tenant agrees to respect the peaceful nature of the rental and to use the premises only for tourist purposes.
Article 11: Reception Capacity
The maximum capacity is specified in the contract. If this capacity is exceeded, the owner may refuse access or cancel the reservation without refund.
Article 12: Animals
Pets are only allowed with the owner's prior consent. A €5/day supplement will apply. A full description of the pet will be required.
Article 13: Insurance
The tenant must take out civil liability insurance covering damage caused during their stay.
Article 14: Charges
Charges for water, electricity, air conditioning, etc., are included for reasonable use; an additional charge may be charged in case of abuse.
Article 15: Disputes
In the event of a dispute, the tenant must inform the owner within 3 days of moving in. If no amicable solution is found, the dispute may be submitted to the Fédération des Gîtes de France.
SPECIAL CONDITIONS OF ONLINE SALE
Article 16: Customer Liability
The customer is responsible for his choice and the suitability of the services to his needs.
Article 17: Reservation Process
Reservations are made online via a secure form. The reservation is confirmed upon receipt of payment.
Article 18: Confirmation of Reservation
The customer receives a summary of the reservation by email, including the amount paid, the services reserved, and the cancellation terms.
Article 19: Conduct
Any behavior contrary to public order or morality may result in expulsion without reimbursement.
Article 20: Liability
The images on the site are not contractual and may differ slightly from reality. The owner is not responsible for any inconveniences related to external events or the poor execution of the contract by the customer.
Article 21: Payment of the deposit and the balance
Payment can be made by credit card, PayPal, check, ANCV holiday vouchers (paper or Connect), cash, or SEPA bank transfer. Depending on the cancellation and no-show conditions, a charge may be made to compensate the establishment from the bank card used as a guarantee.
Article 22: Respect for Privacy
Personal data is processed in accordance with current legislation and is only used for processing reservations.
Article 23: Proof
Electronic exchanges between the customer and the establishment have the same legal value as a handwritten signature.